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Telehealth Appointment Questions
FAQ
IS SPORTSMD FOR EVERY MEDICAL CONDITION?
No. SportsMD is designed to handle non-emergency sports related injuries. It is not intended to replace your primary care doctor and for life-threatening emergencies dial 911 immediately.
WHAT ARE THE MOST COMMON INJURIES YOU CARE FOR?
Our sports specialized providers are trained to help with a wide variety of conditions and concerns including: concussion and head, back and neck, shoulder, chest and rib, elbow and arm, wrist and hand, knee, foot and ankle, leg and hip and abdominal injuries.
HOW MUCH DOES SPORTSMD VIRTUAL CARE COST?
A virtual care visit with one of OrthoLive providers is $29 per visit. We are an affordable and more efficient alternative to urgent care clinics and emergency rooms where there is often unknown or non-needed x-ray costs.
Please note: We do not submit your insurance claim, so you will need to do that separately.
DO YOU ACCEPT INSURANCE?
OrthoLive does not accept insurance but will provide you with a bill of sale and you can submit to your insurance company. Many insurance providers now cover telemedicine services for adults and children. It is your responsibility to verify that you have specific benefit coverage for telemedicine services under your benefit plan. We also recommend speaking with your insurance provider directly if you have questions.
CAN YOU PROVIDE PRESCRIPTION MEDICATION AS PART OF THE SPORTSMD TELEHEALTH VISIT?
Your initial visit will be with a sports specialized Athletic Trainer and they are nor able to prescribe medication.
WHEN ARE APPOINTMENTS AVAILABLE?
Availabe by phone or secure video 9:00 a.m.- 7:00 p.m. Monday through Friday ET
DO YOU TAKE PATIENTS OUTSIDE THE US?
Unfortunately we are not able to see patients outside the US.