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Telehealth Appointment Questions

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FAQ

IS SPORTSMD FOR EVERY MEDICAL CONDITION?

No. SportsMD is designed to handle non-emergency sports related injuries. It is not intended to replace your primary care doctor and for life-threatening emergencies dial 911 immediately.

WHAT ARE THE MOST COMMON INJURIES YOU CARE FOR?

Our sports specialized providers are trained to help with a wide variety of conditions and concerns including: concussion and head, back and neck, shoulder, chest and rib, elbow and arm, wrist and hand, knee, foot and ankle, leg and hip and abdominal injuries.

HOW MUCH DOES SPORTSMD VIRTUAL CARE COST?

A virtual care visit with one of ViewFi’s top orthopedic doctors is $195 per visit. ViewFi’s Second Opinion Service with a sports specialized orthopedic doctor is $195. We are an affordable and more efficient alternative to urgent care clinics and emergency rooms where there is often unknown or non-needed x-ray costs.

Please note: We do not submit your insurance claim, so you will need to do that separately.

DO YOU ACCEPT INSURANCE?

Many insurance providers now cover telemedicine services for adults and children. It is your responsibility to verify that you have specific benefit coverage for telemedicine services under your benefit plan. We also recommend speaking with your insurance provider directly if you have questions.

CAN YOU PROVIDE PRESCRIPTION MEDICATION AS PART OF THE SPORTSMD TELEHEALTH VISIT?

Yes, if the doctor believes medications is warranted, he or she can write a prescription and send it directly to the pharmacy of your choice.

WHO ARE THE DOCTORS?

ViewFi’s Telehealth delivers the same level of care provided to top professional athletes. Our doctors have been team physicians for professional sports organizations such as NY Mets, NY Rangers, LA Dodgers, Philadelphia Eagles and Detroit Lions.

WHEN ARE APPOINTMENTS AVAILABLE?

Availabe by phone or secure video 8:00 a.m.- 8:00 p.m. Monday through Friday and 10:00 a.m.- 6:00 p.m. on Saturdays

DO YOU TAKE PATIENTS OUTSIDE THE US?

Unfortunately we are not able to see patients outside the US.